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Shipping & Delivery

  /  Shipping & Delivery

Free Standard UK Delivery over £49

*Excludes furniture and large items

  • FREE delivery applies to standard orders over £49, delivered to UK addresses.
  • Furniture and large items are excluded.
  • Standard delivery is only £3.95 for orders under £49.
  • Estimated delivery dates are shown on individual product pages and during checkout.
  • Our delivery estimates don’t apply to remote areas. Scroll down to see if this will affect you, and how long your delivery will take.
  • Deliveries take place between 7am and 8pm, Monday to Saturday.

Express Delivery – £5.95

* Excludes furniture and large items

  • Estimated delivery dates are shown on individual product pages and during checkout.
  • Excludes weekends and deliveries to Northern Ireland, Highlands and Channel Islands
  • Orders placed between 8pm Thursday and 8pm Friday will be delivered the following Monday.
  • Orders placed after 8pm Friday will be delivered the following Tuesday.
  • Only available on eligible items, so please check individual product pages.

Royal Mail Delivery

  • 4-5 working days
  • We deliver between 7am and 8pm, Monday to Saturday.
  • When you check out we’ll provide an estimated delivery for your entire order.

Large Item Delivery – £9.95

  • Delivery times vary, so check individual product pages for a better idea of when you’ll receive your order.
  • We deliver between 7am and 8pm, Monday to Saturday.
  • Orders placed after 11:30am between Sunday and Thursday will be processed the next working day. Orders placed on a Friday, Saturday or Sunday will be processed on a Monday. This table should help you calculate a delivery lead time:
  • If you have multiple items in your basket they may be delivered separately. This is because the items will be dispatched from different warehouses.
  • Please provide your mobile phone number. Not only are they handy if we need to get in touch with you, but some of our couriers will use it text you a 4-hour time slot on the day of your delivery, so you’ll be able to plan your day better.
  • It takes us a little longer to reach remote areas, once you’ve provided your postcode in the checkout we may need to adjust your delivery lead-time. For a list of remote post codes please scroll down


We ship worldwide, prices and delivery times vary depending on destination

Excludes furniture. We have been advised by our courier that they are experiencing significant delays which they hope will be resolved in the next few weeks – in some cases deliveries may be considerably delayed and our current delivery time frame for Europe is up to 4 weeks due to tighter customs processes and 7-14 days for the rest of the world.

Extra Delivery Information

Public and bank holidays

Please note that we are unable to deliver on public and bank holidays.

Deliveries requiring a signature

For our standard deliveries, we have made changes to make them contact free. If possible, we will place your parcel in a safe place, and post a calling card through your letterbox to let you know where you’ll find it. If we can’t find a safe place, we’ll knock on your door to make the delivery, but we won’t ask for a signature. Instead, we’ll just ask for your name to make sure we’ve got the right home.

International delivery

We provide an international delivery service worldwide.

Customer services

If you have any questions regarding delivery please contact our Customer services team at or submit a query through our contact form.